Number of Positions: 3
The position is located in South San francisco, CA
Duties: Provides customer focused reimbursement support to patients, distributors, physicians and internal sales force. Educates, informs, and assists patients and providers to navigate through the reimbursement process. Identifies barriers to reimbursement and continually identifies and recommends program efficiencies to the team to promote high quality of work by SPOC/GATCF staff. Identifies and facilitates referrals to alternative coverage options and financial assistance programs for patients who are under insured or require copy assistance.
Skills: 3 years experience in Healthcare reimbursement. Must have proven outstanding customer service experience. Proficient in all aspects of reimbursement (i.e. benefit investigation, payor reimbursement policies). Excellent investigational and analytical skills with a proven ability to communicate effectively in both written and verbal format. Ability to work collaboratively in a team structure and responsibly delegates next steps to appropriate team members. Demonstrates effective problem solving and excellent customer service. Exceptional attention to detail and ability to prioritize tasks. Requires computers skills including MS Excel.
Education: BA or BS degree REQUIRED
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