Friday, July 10, 2009

Full-Time Optician Position Available

About the company:

We are a growing, primary care optometric practice located in the greater San Jose, CA area. Our organization is committed to excellence in operational standards and customer service. We’re looking for a full-time Optician to help us reach the next level. The ideal candidate will be a polished individual with energy and charisma, and have an impressive background in the optometry industry. This rewarding and challenging position offers a comfortable working environment, and a competitive compensation package. Please feel free to visit our website for more information about our practice ...

BEHAVIOR CHARACTERISTICS:
Consistently welcoming and friendly
Handles stress, in a face-paced environment, with a positive attitude
Maintains a warm and approachable attitude with patients, doctors and staff

SKILLS REQUIRED:
Ability to multi-task and prioritize
Ability to be detail-oriented
Knowledge to answer patients’ questions
Ability to ask other staff members for help when necessary
Ability to be flexible, and team-oriented

POSITION HOURS:

Monday, Wednesday and Thursday 9:00am-6:00pm.

Tuesdays will rotate. Two Tuesdays a month will be 9:00am-6:00pm, and two Tuesdays a month will be 11:00am-8:00pm.

Fridays will rotate as well. Two Fridays a month will be 8:00am-3:00pm. The other two Fridays they will not work, and instead we will need them to work two Saturdays a month 8:00am-4:00pm.

Normally this position will not work more than 40 hours per week.


POSITION RESPONSIBILITIES:

Greet Patients:

Essential to the growth and success of this practice is the quality of service you and other staff members provide to our patients. Consumers seek friendliness, reliability, courtesy, accuracy and confidence in the people who handle their eyecare needs. You are a very important impression of our practice.

Follow Office Procedures:

Open and close office

Maintain professional appearance

Clean exam rooms, pretest area, frame gallery and dispensing area

Check messages and return calls

Provide Optometric Assistance:

Prepare exam room for patient

Take patient history

Know how to use pretest instruments which include Visual Fields, Tonometry, Auto Refractor, Aberometer, Digital Camera, Pupilometer and Cybereyes Imager

Assist doctors as needed

Dilate patients for doctors

Escort patients to frame gallery or front desk

Provide Eyewear Service:

Assist with frame and lens selection/styling

Educate patients and perform lifestyle dispensing

Perform lens measurements (segs, OC's, vertex distance)

Order lenses from optical lab

Check lenses upon delivery to verify that they meet the required specifications (rx, tints, coating, frame, etc.)

Notify the patient that the glasses or contacts are in and schedule appointment

Dispense and adjust eyewear

Perform frame repairs

Keep accurate notes, records, work orders and payment records

Order frames from manufacturer

Provide Contact Lens Service:

Manage and maintain inventory, contact lens solutions and supplies

Order trial contact lenses

Provide contact lens insertion and removal training

Return contact lenses

Manage Eyewear and RX Inventory:

Monitor and update price frames

Track (ETA) Rx's

Cross-Train With the Front Desk to Provide Back Up When Necessary:

Answer phones

Check patients in and out

Bill exams


Compensation: $15.00 - $17.00 per hour depending on experience and


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