About the company:
We are a growing, primary care optometric practice located in the greater San Jose, CA area. Our organization is committed to excellence in operational standards and customer service. We’re looking for a full-time Optician to help us reach the next level. The ideal candidate will be a polished individual with energy and charisma, and have an impressive background in the optometry industry. This rewarding and challenging position offers a comfortable working environment, and a competitive compensation package. Please feel free to visit our website for more information about our practice ...
BEHAVIOR CHARACTERISTICS:
Consistently welcoming and friendly
Handles stress, in a face-paced environment, with a positive attitude
Maintains a warm and approachable attitude with patients, doctors and staff
SKILLS REQUIRED:
Ability to multi-task and prioritize
Ability to be detail-oriented
Knowledge to answer patients’ questions
Ability to ask other staff members for help when necessary
Ability to be flexible, and team-oriented
POSITION HOURS:
Monday, Wednesday and Thursday 9:00am-6:00pm.
Tuesdays will rotate. Two Tuesdays a month will be 9:00am-6:00pm, and two Tuesdays a month will be 11:00am-8:00pm.
Fridays will rotate as well. Two Fridays a month will be 8:00am-3:00pm. The other two Fridays they will not work, and instead we will need them to work two Saturdays a month 8:00am-4:00pm.
Normally this position will not work more than 40 hours per week.
POSITION RESPONSIBILITIES:
Greet Patients:
Essential to the growth and success of this practice is the quality of service you and other staff members provide to our patients. Consumers seek friendliness, reliability, courtesy, accuracy and confidence in the people who handle their eyecare needs. You are a very important impression of our practice.
Follow Office Procedures:
Open and close office
Maintain professional appearance
Clean exam rooms, pretest area, frame gallery and dispensing area
Check messages and return calls
Provide Optometric Assistance:
Prepare exam room for patient
Take patient history
Know how to use pretest instruments which include Visual Fields, Tonometry, Auto Refractor, Aberometer, Digital Camera, Pupilometer and Cybereyes Imager
Assist doctors as needed
Dilate patients for doctors
Escort patients to frame gallery or front desk
Provide Eyewear Service:
Assist with frame and lens selection/styling
Educate patients and perform lifestyle dispensing
Perform lens measurements (segs, OC's, vertex distance)
Order lenses from optical lab
Check lenses upon delivery to verify that they meet the required specifications (rx, tints, coating, frame, etc.)
Notify the patient that the glasses or contacts are in and schedule appointment
Dispense and adjust eyewear
Perform frame repairs
Keep accurate notes, records, work orders and payment records
Order frames from manufacturer
Provide Contact Lens Service:
Manage and maintain inventory, contact lens solutions and supplies
Order trial contact lenses
Provide contact lens insertion and removal training
Return contact lenses
Manage Eyewear and RX Inventory:
Monitor and update price frames
Track (ETA) Rx's
Cross-Train With the Front Desk to Provide Back Up When Necessary:
Answer phones
Check patients in and out
Bill exams
Compensation: $15.00 - $17.00 per hour depending on experience and
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment