.NET DEVELOPER/Dot Net position in Southern Cal!!!

Basic Responsibilities:
Responsible for designing, developing, modifying, and evaluating programs for internal functional areas. Analyzes existing programs or formulates logic for new systems, devises logic procedures, performs coding, and tests/debugs programs. Develops conversion and system implementation plans. Prepares and obtains approval of system and programming documentation. Trains internal users in conversion and implementation of system. Excellent communication skills necessary for day to day work. Must be able to work in a team atmosphere as well as be able to work alone on any given project with little assistance. Must have the ability to work simultaneously on several projects and adapt to changes.


Must have B.S. degree in C.S. or IT
VB 6.0 is a MUST
MS-SQL 2000 is a MUST
MS-SQL 2005
OOD (Object Oriented Design) is a MUST
XML Web Services with WSE 2.0 implementation MUST
VB.Net, C# MUST
ASP.Net
XML / XSLT / XPATH
COM
Security
Cryptography
.NET Remoting
MCAD or MCSD is a PLUS
Aplication Blocks and C# is a PLUS
Knowledge in CSLA Frame work is a PLUS
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Technical Support/Help Desk Positions (20 Total positions starting on July 27th 2009)

This position is for a telecom giant in the San Francisco Bay Area-precisely San Ramon/Pleasanton area.

Description: Technical Support Rep for internet services. This position open is a technical analyst in the Second Tier Support DSL/ Dial group. Hours and days will vary. Possibility of split shift or 6-day work-week assignments. Overtime will be expected.
This position works with DSL and Dial customers to troubleshoot and restore internet services. Candidate must have solid technical experience and posses good customer service skills.
Answer ACD calls, assess customer technical support needs, multi-task in different systems and resolve technical issue.
Ability to listen, use problem-solving and critical thinking skills
Remain knowledgeable of TELECOM service offerings, current industry products and technology.
Ability to transition from technical support to sales mode. Will be required refer TELECOM products and services at the end of each call.Work on special projects as assigned.
Flexibility with schedule assignment. Shifts will vary and overtime will be expected.

Skill & Experience Needed

1) Call Center experience with Typing skills of 35WPM
2) Excellent Customer Service Skills and Critical Thinking
3) Excellent Written and Oral Communication
4) Ability to work in front of computer monitor for extended period of time
5) Internet protocols; LAN/ WAN Expertise
6) Knowledge in Windows and Macintosh Operating system
7) Understand PC Technology
8) Understand Internet Networking or A+, Network +, M
9) Knowledge of E-mail protocols and DNS
10) Knowledge of ATT Products and Services.

Please contact me ASAP or pass along!